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**IMPORTANT- COVID -19- As Regulated Healthcare Professionals the clinic will remain open during the current lockdown.

The clinic has guidelines and protocols put in place to keep everyone healthy. We are following all strict protocols of disinfecting and hand washing, as our clients’ health and our RMT’s health is our top priority.

MANDATORY PRE-SCREEN ASSESSMENT

Prior to your appointment, a mandatory pre-screen assessment will be emailed to you through our online booking software 2 days prior to your appointment. We will not be able to accept you into the clinic without completion of the pre-screen assessment.

NO WAITING ROOM ACCESS

Please arrive on time for your appointment. Due to space constraints and our desire to keep everyone healthy through social distancing, we will not be allowing clients into our waiting room prior to their appointment. If you are early for your appointment, you can wait in the hallway or outside

MANDATORY CLIENT MASKS & HAND SANITIZER

It is a mandatory requirement that all clients entering the clinic are to wear a face mask and sanitize their hands. Hand sanitizer is available outside the bathrooms in the hallway, and also in our reception area. Face masks are to be worn for the duration of your appointment and at all times when in the clinic. If you do not have a mask, we can provide a disposable mask to you for a $2 fee. Our RMTs are also required to wear face-masks and sanitize our hands before and after each appointment.

Thank you,

Yours in health,

The Poised Team**